Legal
By using this site or the Climate app you agree to the terms below. They are short, written in plain language, and exist to protect every user and the community we are building.
Last updated: 12 June 2026
Climate is a platform that connects volunteers to environmental events organised by NGOs, town councils, schools, companies and local projects in Portugal. We do not organise the events ourselves; our role is to make the match between the two sides easier.
You must be at least 13 years old to create an account. If you are under 18, we recommend attending events with a responsible adult, in line with each organiser’s rules.
Some features require creating an account. You are responsible for keeping your credentials safe and for everything done from your profile.
We reserve the right to suspend accounts that misuse the platform, for example by publishing fake events, abusing other users, or attempting to compromise the service.
You can delete your account at any time in the app, under Settings → Delete account.
The events visible on the site and in the app are created by the organisers themselves. New events may be subject to review before publication, and we reserve the right to refuse or remove events that violate these terms.
We verify the track record of verified organisations, but we are not a party to the contract between organiser and volunteer. If an event is cancelled or changed, the organiser is responsible. We notify whenever we can, but the official channel is the organiser.
Some events may be highlighted as "Sponsored". That highlight affects visibility only and changes neither the organiser’s responsibility nor our role.
We expect mutual respect, showing up on time to the events you sign up for, and following the organiser instructions on the ground.
It is forbidden to publish discriminatory, illegal, fraudulent or dangerous content — in events, comments or anywhere else on the platform. Such content is removed and may lead to account suspension.
If you see something that breaks these rules, use the report feature in the app. Reports are reviewed by our team.
The app includes experience points (XP), levels, badges and a weekly leaderboard, which exist purely to encourage participation. They have no monetary value and cannot be bought, sold or transferred.
Your display name and profile photo may appear on the leaderboard, visible to other users. We reserve the right to correct or remove XP and badges obtained fraudulently.
The name "Climate", the logo, the site, the app and their text belong to Climate Web Lda.
Content published by organisers (photos, descriptions) belongs to the organisers themselves, who grant us a licence to display it on Climate channels.
Content you publish (comments, profile photo) remains yours. By publishing it, you grant us a non-exclusive licence to display it on the platform for as long as it is there.
Climate is provided "as is". We do everything we can to keep it working, but cannot guarantee full availability. In particular, we are not responsible for damages arising from participation in third-party events, nor for content published by organisers.
Nothing in these terms limits rights that Portuguese law guarantees you as a consumer.
These terms are governed by Portuguese law. Any dispute is submitted to the competent courts in Portugal.
